Document management brings files together in one view. You can use it to find a device's, or Spot's, operating instructions without first opening that Spot. You only see content you have permission to access.

  1. Open Document management in the browser.
  2. Find the correct folder or Spot using search, or open the folder structure step by step.
  3. Open the required Spot or folder and its files. A Spot's file folders appear as a separate structure.
  4. Select a file. Check its location as well as its name to ensure it belongs to the correct device.
  5. Open the file, or use its download action to save it on your device.

How a file opens also depends on its type and your browser. An image may open in a preview, for example, while another file downloads to your computer.

If you cannot find a file, check the search text and location. It may be in a Spot's file folder or attached to a task or service request. Files with identical names can belong to different devices.

Refresh the view if the file was just added. If you know it exists but cannot see its folder or Spot, ask your administrator to check your permissions. You do not need to move a file to find it.