Spotilla’s Order portal lets you order NFC tags, QR code stickers and sensors. These instructions apply to the browser’s Order portal. The Products views on Android and iOS handle your own product register and inventory information.
Before ordering
Ordering products through the Order portal requires the appropriate permission. A manager can view products, but placing orders requires the manager role’s separate Order portal permission. The administrator has permission to place orders. If Add to cart or Send the order in the summary is unavailable, ask the administrator to check your permissions. Permission to use your own product register or inventory does not grant permission to order through the portal.
Select a product and quantity
Open Order portal at the top of Spotilla. Select Order the product for the product you want in the catalogue. In the product window that opens, review the product description, features and any attachments.
Enter the Number of products. The default is one sales lot. Sales lot size, shown below the field, indicates the quantity increment: for example, if the lot size is 5, order 5, 10 or 15 units. A change that does not match the lot size reverts to the previous quantity. The quantity ordered must be positive.
Check prices and monthly charges
Open Pricing list in the product window to see prices for different quantities. A customer-specific pricing list replaces the general pricing list if customer-specific prices have been defined for the product.
The pricing tier is selected based on the number of units ordered. Both the lower and upper limits are included in the tier. The selected tier’s unit price applies to the entire quantity, not just the units above the threshold. If tiers overlap, the first matching tier in the list sorted by lower limit is used. If the quantity does not match any tier, the display uses the last tier in the list. Always check the quantity and displayed price together. If the price is missing or seems inconsistent, confirm it with your Spotilla contact before submitting the order.
For a tag, the display shows the one-time Product unit price/pc and the Total price of the product, calculated by multiplying the unit price by the quantity. For a sensor, it also shows License price/pc/month and Monthly license charge, calculated by multiplying the license price by the quantity. The one-time price and recurring monthly charge are separate amounts.
For example, 10 sensors with a unit price of €20 and a license price of €2/pc/month result in a one-time price of €200 and a license charge of €20/month. This example illustrates the calculation, not the actual prices in the catalogue.
Monetary fields are displayed with two decimal places. The totals in the product window and cart summary are VAT 0 %: the display does not calculate a total including tax. The summary calculates the product rows’ one-time prices and monthly charges separately. It does not include a separate delivery cost calculation.
Add products and review the cart
Select Add to cart in the product window. The product is saved in the cart for your browser session, and you receive the notification Product added to cart. Adding a product does not yet submit the order. Adding the same product again increases its existing quantity and may change the pricing tier used.
Open the cart using the Send the order button with the shopping cart icon at the top of the portal. This button opens the Your order window; it does not submit the order. The number badge on the button shows the number of distinct product rows, not the total number of units.
You can change a product row’s Amount field in increments matching the sales lot size. The row’s prices and Order summary update accordingly. Remove an unwanted product using the trash icon on the right side of the row. Submitting the order requires at least one product row with a positive quantity.
Cancel closes the cart and does not cancel an order that has already been submitted. Quantity changes made in the cart are not retained after closing it: reopening the cart uses the quantities added to it. Removal using the trash icon is retained. Check quantities and prices again if you close the cart before submitting the order.
Enter the details and submit the order
Complete the required Delivery address and billing reference field in the cart’s Order summary section. Enter both details in the same field. Also complete E-mail address for order confirmation; the address is not prefilled. Check that you have entered it correctly yourself, as the field’s validation does not confirm that the address exists or that the message will be delivered.
Open the order terms link in the summary and read the terms. Select the accompanying acceptance checkbox: I have read order terms and I accept them. Opening the terms alone does not accept them.
Check the products, final quantities, one-time price and monthly charges. Then select Send the order in the Order summary section. This is the final submission. After a successful response, the cart is emptied and you see the notification Order sent successfully.
Verify the result
Open Order history at the top of the portal. Open an order by its Ordered at date and check who placed it, the products, quantities and Additional order information. The order confirmation is sent by email in the background, so receipt of the email and saving of the order are separate events.
A saved order includes who placed it, the time, additional information, and the product identifiers and quantities. The displayed price totals are not saved in Order history, so the history is not a fixed archive of prices at the time of ordering. The entry does not confirm that delivery is complete or that the license has been activated, and it does not record the products as received in your own inventory.
If the submission result is unclear or you receive an error message, check Order history before submitting a new order. The order may have been saved even if a later stage of submission fails. This helps you avoid placing the same order twice. If a saved order needs correcting, contact your Spotilla contact to resolve it.