Work orders in the mobile app lists open orders you may view.
- Open Work orders and search by name, number or customer.
- Open the order and check its number and customer.
- Read its description and instructions. Open necessary attachments.
- Open its tasks and view unfinished or completed work.
- Select a task to open its details.
Check the task's device, or Spot, before starting. An order may contain tasks for several devices.
Android and iOS group order details and task lists slightly differently. Open your app's task section and select the desired status.
If an order is missing, check the search, tenant and order status with a browser user. Mobile searches open orders; closed or deleted ones do not appear in the same way.
Completing a task updates that task. Check the others separately to determine whether all work is done. Basic work order details are managed in the browser with the required permissions.