A Spot's hour meter reading tracks the device's accumulated use. Enter the total reading on the device's meter, not just the hours accumulated since the previous entry. If the previous reading was 1,250 hours and the meter now shows 1,268 hours, enter 1268. The difference between the readings is 18 operating hours, but you should not enter 18 in the field.
You can update the reading in the browser and in the Android and iOS apps. You need permission to edit the Spot, and its hourly maintenance feature must be enabled. Permission to view the Spot's details alone is not sufficient to save changes.
Update the reading in the browser
- From the main menu, open Assets and content > Assets, devices, tools.
- Select the Default table tab. Find the Spot using the search field in the Name column, then open its details by clicking the Spot's name link.
- Make sure you have opened the correct device's details. On the Basic info tab, find Running machine hours and compare it with the device's meter.
- Enter the new total reading. Check the number before saving, paying particular attention to decimal places and any extra digits.
- Select Save at the bottom of the form.
The browser accepts a reading that is equal to or greater than the current reading. Saving the same reading does not add a new history entry or trigger a check of maintenance rules based on a change in the reading. A normal save does not accept a reading lower than the current reading.
Update the reading on Android or iOS
- In the app's Home view, select Browse folders and spots. Open the device's folder and any necessary subfolders, then select the Spot.
- Make sure this is the correct device. Tap the current reading shown under Machine Hours in the Spot's details. This opens the reading entry dialog.
- Replace the reading with the device's new total reading and select Update on Android or UPDATE on iOS in the dialog.
In both mobile apps, the new reading must be strictly greater than the current reading. The same or a lower reading is not accepted. The Android error message also mentions an equal value, but the update only accepts a greater value.
On Android, use a period as the decimal separator. iOS accepts both a comma and a period. Do not include thousands separators or unit text in the number.
The Machine Hours section appears on mobile when the Spot's hourly maintenance feature is enabled. If you cannot find the device, see Finding a Spot's details in the mobile app.
What does saving change?
A successful update changes the Spot's current meter reading. When the hourly maintenance feature is enabled, a changed reading is added to the reading history with the time it was saved. Previous entries are retained.
If hourly maintenance rules are linked to the Spot, saving triggers a check of those rules in the background. A maintenance task may therefore not appear immediately, and not every reading update creates a new task.
The rule's threshold is calculated as follows: Last value + Maintenance interval (machine hours) − Advance (before the machine hours are reached). The threshold is reached when the new reading is at least this high. A missing reading from the previous maintenance or a missing advance value is treated as zero. For example, with a previous maintenance reading of 1,000, a maintenance interval of 250 and an advance value of 20, the threshold is 1,230 hours. A reading of 1,268 exceeds the threshold.
Reaching the threshold alone does not guarantee a task: task creation must be configured for the rule. If Create the task and notification automatically is not selected, a new task is created only when the same maintenance rule for the Spot has no tasks in a status other than Completed. For example, a task in In review or On hold status also prevents a new task in this case. When automatic creation is selected, an existing unfinished task does not prevent a new task from being created on the next reading update that meets the threshold. The rule can also be configured for an email notification.
Updating the Spot's reading alone does not mark a maintenance task as completed or change the rule's previous maintenance reading. A reading entered when a maintenance task is completed can update the rule's previous maintenance reading. For instructions on configuring rules, see Creating an hourly maintenance template.
Check the saved reading and previous readings
Open the Spot again and check that the current reading matches the value you entered. In the browser, you can also check the new entry in the history. If you are unsure whether the update succeeded, perform these checks before trying again.
There are two separate icon buttons to the right of the Running machine hours field label on the Basic info tab. The blue icon on the left, showing a document and the text LOG, opens the reading history. The blue chart icon to its right opens the chart.
Reading history table
The history shows Value, Timestamp and Source of update. The timestamp in the table is displayed as a date. An entry made directly in the Spot's details appears as a Spot update. If an entry is associated with a task, the source shows a link with the task's name, which you can use to open the task.
A reading greater than the current reading entered when completing a task can also increase the Spot's reading and appear in the history as an entry associated with that task. The history therefore includes more than just the direct Spot updates described in this guide.
You can filter the table by reading, date and task using the column filters, and browse the rows using the pagination at the bottom of the window. Export the table's loaded rows to Excel using the Export view to Excel button at the top of the window. Data is loaded in batches: wait for it to load and check that the data is complete before exporting. The export itself does not fetch missing history rows.
Reading history chart
The chart shows the saved total readings with their entry times, from oldest to newest. It does not calculate operating hours for a period, daily averages or a utilization percentage. The example readings of 1,250 and 1,268 appear as separate total readings; the difference of 18 hours is not shown as a separate measurement. A line drawn between entries does not mean that new measurements were taken between them.
The default selection for The range of the chart data at the top of the chart is 3 months from today. The other options are Day, 1 month from today, 6 months from today, 12 months from today and Anytime. The month options retrieve history going back from the current time by the selected number of months. Anytime removes the date filter.
When you select Day, a date and ‹ and › buttons appear at the top of the chart. Use these buttons to move to the previous or next day. The day filter is based on a UTC day, but the dates and times in the chart are displayed in the browser's local time. An entry made near the start or end of a local day may therefore appear under the adjacent day's filter.
Hover over a point on the chart to see its reading and entry time. Use the Show values option below the chart to display the readings alongside the points, or select Hide values. This option only changes the visibility of readings in the chart.
The Export view to Excel button at the top of the chart exports the points loaded for the chart to Excel: the entry time and total reading. Wait for the chart to load before exporting. There is a maximum limit on the data loaded for the chart, so a very long history may be incomplete even with Anytime selected. An export from the chart or history table should not be considered a guaranteed export of the entire history.
Why can't I update the reading?
The browser field cannot be edited, or the Machine Hours section is missing on mobile. Check the Hourly maintenance in use setting on the Spot's Basic info tab in the browser, as well as your edit permissions. The folder's hourly maintenance setting may also enable the feature for the Spot. If necessary, ask an administrator to check the device and folder settings. Enabling the feature is explained in the guide to the hourly maintenance feature and correcting readings.
The entered reading is the same or lower. The browser accepts the same reading, but mobile requires a greater value. A reading lower than the current reading cannot be saved with a normal update in either.
A previous entry is too high, or the meter has been replaced or reset. Do not try to resolve this by entering more incorrect hours or disabling the hourly maintenance feature. The browser's separate Reset machine hours function can also delete unfinished maintenance tasks based on the reading. Agree on the procedure with an administrator and first read the guide to correcting a reading that is too high.