In Spotilla, devices, machines and other items are called Spots. This guide explains how to find a Spot in the Android or iOS app, check its device details and open related content.
Before you start
Sign in to Spotilla. The folders, search results and Spot details you can see depend on your user account’s permissions. Permission to view information does not by itself grant permission to edit it, and messages and files, for example, have separate read permissions. If needed, see the guide to mobile roles and folder permissions.
An internet connection is required to retrieve folders and search results from the service.
Open a Spot from the folder tree
- In the Home view, select Browse folders and spots. On iOS, you can also open folder browsing from the Browse tab at the bottom.
- Open the folder you want and any subfolders as needed.
- Select a Spot to open its details.
Check the opened Spot’s name, folder path and, if needed, tag number or identifying information on the device card. Several devices may have the same name.
Search by name or the number printed on the tag
Open the magnifying glass at the top right of folder browsing. On iOS, the view that opens is called Search. This search works on the same principle on Android and iOS.
- Enter at least three characters from the Spot’s name or the number printed on the tag, meaning the number visible on the tag.
- Wait for the search results to update. The search starts automatically.
- Select the correct result and check the details of the Spot that opens.
Part of the name or number is enough, and the search is case-insensitive. For example, pum finds the name Pump 12. The search is not limited to the folder you opened it from.
This search field does not search folder names, the Spot’s description or device card field values. To search those, use the separate search described below where applicable.
Search by folder or device card information
Open the magnifying glass at the top right of the Home view. On both Android and iOS, it opens a separate search with three fields. This is a different search from the magnifying glass in folder browsing.
| Search field | What can you find with it? |
|---|---|
| Search with folder name | Spots in folders whose names contain the search text, and in their subfolders. The results are Spots, not a list of folders. |
| Search with Spot name or Tag number | Spots matching part of their name or the number printed on the tag. The initial search also recognises the tag’s internal identifier, which is different from the printed number. |
| Search with Device card | Spots matching part of a value saved in a device card field, such as a serial number. The search targets values, not field names or the Spot’s description. |
- If the fields contain old text, select Clear fields next to the search fields.
- Enter at least three characters in one field and wait for the results. You can also select a folder using the folder picker next to the folder search field; selecting a folder fills the field with its name.
- If needed, narrow the results by entering text in another field. For example, search by folder name first, then narrow the results using the serial number on the device card.
- Open the correct Spot from the search results and check its identifying details.
The initial search uses case-insensitive matches and no more than the first 40 characters of the search text. The other fields narrow the results already retrieved: the folder filter compares the folder path, the name or tag filter compares the name and printed tag number, and the device card filter compares field values. Additional filters do not expand the original set of results.
The order in which you change the fields affects the search. On Android, among fields with at least three characters, the folder name takes priority, followed by the Spot name or tag, and finally the device card. Changing the initial search may clear the other fields on iOS as well. When you want to change the starting point of the search or correct the original search text, select Clear fields and start again with one field. Clearing removes the search text and results, not the Spot’s saved information.
Check the Spot’s details
The Spot view shows its name, folder path, status and tag details, and, depending on the saved information, an image and customer.
Open the description from Check Spot Descriptive Details in the Spot’s details. This option appears only if a description has been saved. Open the device information fields using the View Device Card button on the same page. The device card shows field names and saved values, along with any field explanations.
From the content options in the Spot’s details, you can open the following views. Scroll the page if needed.
- Tasks, Route tasks and Service requests: work related to the Spot.
- Messages and Contacts: the Spot’s messages and contact information.
- Files: files saved for the Spot.
- Read Events, Reservations and Task Reports: tag read information, reservations and reports for completed tasks.
- Notifications and, when the inventory feature is enabled, Spareparts.
The content that opens depends on your permissions, the enabled features and the information saved for the Spot. An empty list alone does not mean that the device’s information has been deleted.
View contracts related to the Spot
Select Show contract alongside the Spot’s basic information. iOS shows the button when contracts are linked to the Spot. On Android, the button also requires customer information. The customer comes from the Spot’s folder.
The list shows the names and statuses of contracts linked to this Spot, along with their Contract start date: and Contract end date: information. A dash may appear where information is missing. The contract’s status is separate from the device’s status.
The list does not automatically include all of the customer’s contracts and is not limited to currently valid contracts. It shows basic contract information; you cannot open the full contract document or edit the contract from it. Close the window using its close button.
I can’t find a Spot or its information
The search does not find the device. Check your internet connection, that the search text contains at least three characters, and the search method you are using. Folder names and device card values must be searched using the separate search in the Home view. Clear its old filters before starting a new search.
The device does not appear in a folder or search results. Not in use and At Fault do not by themselves exclude a Spot. However, a Spot set to Disabled in the browser is excluded from these mobile lists and searches. Disabling is different from permanently deleting; see the guide to Spot status and deletion.
Permissions may limit visibility. Ask an administrator to check the Spot’s folder and your user role. The Tag read only permission does not grant normal folder browsing or visibility in searches. If the device has a linked tag, you can use NFC or QR reading according to your permissions.
Information or a function is missing. A description or device card value may not have been saved. If the contract button is missing, check the contract link and, on Android, the folder’s customer information as well. If the Spot opens but, for example, messages, files or work are not visible, ask an administrator to check their separate permissions and settings.