Use your organisation's Spotilla address or the mobile app. You need your own account and must know whether to use a regular password or your organisation's sign-in service.
Sign in
In the browser, open your organisation's sign-in page. Enter your email address and password and sign in. If your organisation uses its own sign-in service, select its sign-in button and follow the authentication instructions.
In the mobile app, also check the tenant before signing in. The tenant identifies the organisation whose Spotilla you are entering. An email address alone does not replace tenant selection.
If sign-in requires a password change or additional authentication, complete it before using the app. After signing in, check that the correct tenant is displayed.
Reset a forgotten password
- Select password reset on the sign-in screen.
- Check the tenant and enter your account's email address.
- Send the reset request.
- Open the reset email and follow its instructions to change your password.
Check your spam folder if needed. If no message arrives, confirm your account and organisation with your administrator. Passwords for your organisation's own sign-in service are reset through that service's process.
Log out
Save unfinished entries and select Log out from the user menu or mobile profile. Approve any confirmation. An organisation account may direct you through a separate logout step.
If sign-in fails, check your credentials, tenant and connection before trying again.