If you have access to several Spotilla tenants, always check which organisation you are working in. Tenants may have different Spots, tasks and permissions.

  1. Save any unfinished changes before switching.
  2. Open your profile in the mobile app.
  3. Open tenant selection. On Android, tap the current tenant's name; on iOS, use the tenant switching action.
  4. Select the required tenant from the available options.
  5. Complete any sign-in requested.
  6. Check the tenant in your profile before opening the Spot or task you need.

Switch tenant does not grant access to a new organisation. If the correct tenant is missing or switching is rejected, ask the organisation's administrator to check your account and sign-in method.

Switching tenants does not move devices or tasks between organisations. If Spots with the same name exist in several tenants, confirm the organisation before changing information.

To switch to another person's account entirely, log out and sign in using your own appropriate account. Do not use tenant switching to share credentials.

If the information shown after switching looks wrong, first check the tenant name and wait for the view to load before making an entry.