You can attach files such as a user manual, maintenance document or photo to a device, or Spot. This keeps the files with the device they relate to.
These instructions cover adding files to an existing Spot in the browser interface. You need permission to edit the Spot and a working internet connection during the upload. Adding files on Android and iOS is covered in the mobile app instructions.
Prepare the files
Accepted file types include JPEG and PNG images, PDF documents, and Word and Excel files. Not all file types are accepted: the file's content type is also checked, so simply changing the file extension does not make a file suitable.
The instructions in the upload area state that the maximum size of a single file is 100 MB. This has not been confirmed as a consistent upload limit. If you need to add large files, confirm the practical size limit with Spotilla support before uploading.
Add a file
- From the main menu, open Assets and content → Assets, devices, tools. Select the Datatables tab and then Default table beneath it.
- Search for the Spot by name and click its name to open its details. Make sure it is the correct device.
- Select the Spot's Basic info tab and find the Files section.
- Click Add files and select the files you want to add from your computer. You can also drag them from your computer into the Or drop files area.
- Wait for each file to finish uploading. The file row and percentage shown during the upload indicate progress. Once uploaded, the file moves to the Spot's main file list, where you can open it.
The file is saved separately: a file added to an existing Spot starts uploading immediately after you select it. Adding it does not wait for you to click the form's Save button. Do not close the view during the upload. Closing the form does not undo an upload that has already completed.
If you also edit the Spot's name, description or other basic information, save those changes separately using the form's Save button.
Where is the file saved?
Adding a file through this form saves it directly to the Spot without placing it in a file folder. This also happens when a named folder tab is open in the File Folders section: the open folder does not determine where the file is added.
If you want to organize the attachment into a file folder, add it first and then move the uploaded file into a folder. In the mobile app, you can select a folder when adding a file; follow the separate mobile instructions for this.
Check that the files were added successfully
Reopen the Spot after the uploads have finished. Check the name of each file you added in the Files section of the Basic info tab. If you have already moved a file into a folder, check it on that folder's tab in the File Folders section.
Open each added file by clicking its preview image or file icon. In List view, you can also click the file name. Check that the content is correct. The link opens in a new tab; the browser may display the file or download it to your computer. The upload percentage or preview image alone is no substitute for this check. For more information, see the instructions for viewing a Spot's files.
Why can't I add a file?
The Add files button is missing. You may have permission to view the Spot without permission to edit it. Ask your administrator to check your permissions.
I can't select the file, or the upload fails. Check the file type, size, internet connection and any error message. If the problem continues, tell support the file type and size, along with the error message you received.
I don't know whether the file was added. Reopen the Spot and check the file list and any destination folder before trying again. Upload only the missing files again to avoid adding the same file twice.